A post a day - one week into it

I knew this was going to be a challenge for me and the first week proved to be difficult.  I guess technically I failed since I didn’t post on Tuesday or Wednesday but I’m am intent on making it up and posting regularly.  Therefore, I posted 3 entries today to get caught up! :-).  As you saw below, I was in Philadelphia the first part of the week for a meeting.  Tuesday night I was up until 3 a.m. preparing for a very important meeting on Wednesday.  Wednesday I had to hit the airport directly from the meeting and after 3 hours sleep the night before, I was in no shape to blog when I got home.  Especially after being delayed from leaving Philly for 2 hours.

Over the past 15 years I’ve spent A LOT of time on planes and in airports and it’s something that I’ve come to NOT enjoy much.  It’s becoming even less enjoyable to fly these days with fuel prices so high and the airlines doing everything they can to stop the bleeding.  It’s come to the point now on US Air that you have to pay $2 just to get a soda on the flight and I’m sure they are not the only airline that is doing this.

An airline that I do enjoy is JetBlue.  I was working regularly in Manhattan for 5 years and flew them every week from Tampa to JFK.  It was all one class of seats but they were reasonably priced, provided friendly service, had all leather seats with TONS of leg room in EVERY row, and had a TV and XM radio in every seat.  Not a bad way to fly really.  Let me give you an example of their customer service.  I used to take the last flight of the day out of JFK to home and during the winter months it wasn’t unusual for them to delay the last flight so that connectors coming from buffalo or some other place that was having bad weather could make the connection to sunny Florida.  Well, this one particular night JetBlue delayed us for well over an hour so that the connecting folks would make the flight.  That in itself was good customer service, if you ask me.  I’d sure be happy knowing a plane waited.  Anyway, we were delayed over an hour and the captain went into the terminal and came back with a stack of huge boxes of Dunkin Doughnuts and walked down the aisle himself handing out napkins and doughnuts to all of us sitting there waiting for the other plane to come in.  How many airlines have you heard of that happening on?

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